Hi, I'm Mike Jones. I've worked in health and social care for over 20 years, beginning as a frontline support worker and progressing through in-house training focused on CQC standards, care coordination, deputy management, registered management and senior operations leadership.
I've experienced the realities of delivering care, leading teams and running services. I understand the pressures on owners, directors, providers and Registered Managers — and why practical, supportive solutions matter more than criticism. My commercial background also includes successful tender writing.
Support Worker → In-house Trainer → Care Coordinator → Deputy Manager
Registered Manager → Operations Manager
Setting up services, developing operational foundations and supporting smooth mobilisation.
Helping underperforming services improve, leading change and rebuilding confidence.
Establishing practical systems, procedures and governance that work as services grow.
I have a genuine passion for compliance, quality, teamwork and helping people succeed. I believe in working alongside teams, recognising strengths and making improvement achievable — not daunting.
2019 NORTH WEST REGISTERED MANAGER OF THE YEAR • INADEQUATE TO GOOD
WE'RE HERE TO SUPPORT YOU, NOT SCRUTINISE YOU.
Start with a confidential conversation about your priorities, challenges and ambitions.
Contact Elevate